Frequently Asked Questions
Q: What are the steps to Complete An order placement?
A: Follow these steps for a seamless order placement:
- Review the selected items on the shopping cart page.
- Begin the order process by clicking on the "Checkout" button.
- Provide your contact and shipping information on the form.
- After submitting your information, you will be automatically redirected to the secure "Order Payment" page.
- On the "Order Payment" page, click the "Pay" button to proceed to the trusted payment gateway, Stripe.
- Complete your purchase using your preferred payment method.
Q: What happens if I navigate away from the payment page without submitting the payment?
A: It is crucial to complete the payment process on the designated page. If you leave the payment page without submitting the payment, your order will not be processed. In such an event, we kindly request you to start your order again by adding the desired items to your cart. Please ensure that you proceed with the payment process to ensure a successful order placement.
Q: What happens after I submit the payment for my order?
A: Once your payment is successfully processed, your order will be considered complete. Shortly afterward, you will receive an email containing all the necessary information about your order placement. This email serves as confirmation of your purchase and includes important details regarding your order.
Q: When will I receive information about the shipment of my order?
A: The next email you can expect to receive from us will be when your order has been shipped out. This email will provide you with the necessary tracking information, allowing you to monitor the progress of your package as it makes its way to you.
Q: What is the Typical Shipping Time?
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